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FREQUENTLY ASKED QUESTIONS
When will I get my order ?
Delivery for each product categories would be mentioned when you place your order as for each product the delivery timeframe would be different . Residents of UAE We do stick to the delivery time shown when you place your order and usually the products get delivered within 2-4 working days . If its an urgent requirement then we do try to deliver it at the earliest date possible . Middle East Residents . At the moment we are not able to service all the regions in Middle East but you could check with us via email or phone on whether it can be delivered to your location.
Can I cancel or change delivery address of my order ?
If you’ve made any mistake while placing your order on our website or if you want to cancel the order , then it can be done with a just call . You can call us on + 971 4 22333
Do you accept telephone orders ?
Yes we do , you can place special request orders or enquire for other products that are not listed on our website over the phone .
Can I track my order ?
Yes you can . You can use our Track Your Order tool on our website to know the status of your order .